More than 20 thousand Rostelecom subscribers in the Kursk region have connected to the Garantiya Plus service. This year alone, almost two thousand residents of the region became its users. The option of additional equipment insurance is most popular in Kursk, Kurchatov, Lgov – here more than half of the company’s new subscribers chose it.
Svetlana Denisyeva, Deputy Director – Director for Work with the Mass Segment of the Kursk Branch of PJSC Rostelecom:
“Our specialists are constantly working to improve the quality of services provided and raise the level of customer service. An additional guarantee is another evidence of our concern for user comfort. We will replace equipment purchased or leased from us if it breaks down. The cause of the breakdown does not matter. “Guarantee Plus” will come in handy if a lightning strike causes a power outage or a sudden power surge occurs, children spill juice on the equipment, a pet chews a wire… Our service works no matter what happens.”
Tamara Zavolokina, user of Rostelecom services:
“I had a sad experience: in our apartment building, something in the network shorted out due to old wiring.” Almost all electrical appliances burned out instantly. It’s good that when connecting to the Rostelecom service package, they signed up for the “Guarantee Plus” option for the router and TV set-top box. The issue of replacing equipment was resolved in one day. Now I recommend all my friends to connect to this service.”
“Warranty Plus” makes it possible to replace a router, video camera, TV set-top box or adapter with new ones in case of breakdowns that are not covered by the factory warranty. The service is available to both new and existing clients of the company. If equipment fails, you must call the hotline and leave a request.
You can find out detailed information about the service and fill out an application for connection on the Rostelecom website and by calling 8 800 450 01 50.
