Book of complaints of the 21st century. In Chelyabinsk you can leave feedback to the driver and conductor without leaving the vehicle | 04/25/2024 | Chelyabinsk

To assess the quality of travel, it is enough to have a phone with you. transport

review

Photo: Mikhail Popov

ChelyabGET has found a way to monitor the quality of work of its employees. Now you can leave a review about the driver and conductor online without leaving the vehicle. Every tram and trolleybus now has a QUAR code, which you can use to open a questionnaire. This system has been in effect in the city for more than a week.

A local urbanist spoke about innovations in Chelyabinsk transport. Mikhail Popov was already able to check the “book of complaints and suggestions.” As he said, the link works properly.